Ticket Management with osTicket

Assistance

Conclusions

osTicket is a simple but complete ticketing system that offers all the necessary help desk functions. Handling and administration is satisfactory, as long as you do not require interfaces to existing infrastructure programs. Also, no official applications for Android or iOS are available to access osTicket, although an app named osTmobile [3] can be had for $100. Ultimately, osTicket does what it should – no more, no less.

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