You can meet the challenges of delivering cloud services successfully and profitably, if you have the right identity management capabilities. This paper outlines the five infrastructure essentials for successfully delivering cloud services to a rapidly growing customer base. You'll learn how these essentials can benefit both you, the cloud services provider, and your customer, the cloud services consumer – to your ultimate economic benefit. Plus, we'll outline why traditional identity management infrastructures fall short, and how a new approach is the key to building the essentials into your business.
Social networking and cloud computing have made the Internet an integral part of everyday life, and IT organizations at forward-looking companies everywhere are eager to find new ways to tap the full potential of these technologies. How can they use them to improve the customer experience? Simplify and reduce the cost of business operations? Accelerate application development? The possibilities are tremendous – but so are the challenges.