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25%
Service management by the book
30.11.2025
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Michael Flippo, Fotolia.com
, RequestTracker (RT) [6] is definitely on the low end, although it does have a better "look and feel" than OTRS and some other tools (Figure 3). I would categorize it as low to mid-range, because it provides
24%
Monitoring your cluster with a home-grown OCF agent
30.11.2025
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© Aleksey Mnogosmyslov, 123RF.com
are in place. If necessary, it will issue an error message and quit. Listing 6 contains a validate function that would work for Asterisk – apart from the sipuri section, this function is very generic, so you

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