AI/ML Tool Usage Increased 3000% in 2024, Says Zscaler Report

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ChatGPT accounted for nearly half of AI/ML transactions in study.

Enterprise AI/ML tool usage increased by more than 3000% in the past year, according to a new report from Zscaler ThreatLabz.

The Zscaler ThreatLabz 2025 AI Security Report analyzed 536.5 billion transactions from AI/ML applications observed in the Zscaler Zero Trust Exchange cloud platform from February 2024 to December 2024 and examined related security considerations.

According to the report:

  • There were 3,464.6% more transactions year-over-year from 800+ AI/ML applications in the Zscaler cloud from February 2024 to December 2024.
  • AI/ML activity peaked in July, with 82.7 billion transactions.
  • ChatGPT accounted for nearly half (45.2%) of all AI/ML transactions.
  • A total of 3624TB of data was transferred by AI/ML applications.
  • The top five countries generating the most AI/ML transactions are the United States, India, United Kingdom, Germany, and Japan.

Enterprises also blocked 59.9% of all AI/ML transactions, Zscaler says, which indicates “awareness around the potential risks associated with AI/ML tools, including data leakage, unauthorized access, and compliance violations.” ChatGPT was the most blocked AI application, followed by Grammarly and Microsoft Copilot.

Read more from Zscaler.
 
 

 
 
 

03/27/2025
Artificial Inte... , enterprise , machine learning

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