How to Make Your On-Call Process Less Stressful


Preparation goes a long way toward improving incident response.

If you’re part of a DevOps or site reliability engineering team, the anticipation of the pager going off at random hours of the night can be draining, says Prakya Vasudevan.

However, Vasudevan says, “a lot can be done to make your on-call process function better, and this post outlines some of the steps you can take,” including:

  • Set the right expectations
  • Maintain the right set of tools
  • Make sure your team is incident-ready
  • Build and maintain a knowledge base

In this article, Vasudevan examines these steps in detail to help make your on-call process less stressful.

Learn more at The New Stack.


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